Staging: Retail & eCommerce Trends: Jan 20 - Australia (3 stories)

Here is your Daily summary for Retail & eCommerce across Australia for Tue 20th January 2026

Blooms the Chemist is revamping its stores to enhance customer experience, focusing on delivering tailored service to local communities. This redesign reflects a broader trend in retail, emphasizing personalized care and engagement, which could set a new standard in pharmacy services.

Meanwhile, consumer preferences are shifting significantly, driven by cultural, climatic, and crisis-related factors. Shoppers are increasingly prioritizing meaningful purchases over sheer volume, indicating a potential long-term change in retail strategies.

In another development, Ampol has opened its Foodary at Eastern Creek on Sydney's M4, marking the debut of Soul Origin within an Ampol service center. This expansion highlights the growing trend of convenience retailing, merging food and fuel services to cater to evolving consumer needs.